Billing & Insurance Information

NorthEast Oncology Associates accepts most major insurance carriers and will assist you in filing claims for health care services. Should you have any questions about any insurance or billing issues, please call our office during normal business hours.

Fees
Co-payments, deductibles and co-insurance amounts are due at the time of service. We accept cash, personal checks, Visa, MasterCard and Discover cards. When your insurance has responded, any remaining amount you owe will be billed to you at your home address. Please remit any payment due within 30 days. If you should need to make special arrangements concerning your bill, please call the office prior to your appointment.

If you have questions about a bill you have received, you may call CMC - NorthEast Physician Billing Service at (704) 789-7900.

Insurance
Medicare and most private insurance companies are accepted. Please remember to bring your insurance cards to each visit so we may file your insurance properly.

Financial Assistance
NorthEast Oncology Associates employs a full-time financial counselor to assist patients with the financial challenges often associated with cancer treatments. Please notify any of our staff members if you would like to meet with our financial counselor.

Medicaid
If you have coverage provided by Medicaid, you will be asked for your card and any co-payment at each visit. If you have chosen a Carolina Access Primary Care Physician, you must have an authorization from that physician to see NorthEast Oncology Associates as specialists.